TERMS AND CONDITIONS OF TICKET SALE SERVICE
Service provider company registered with the Companies Commission of Malaysia (SSM).
A service provider company is a company appointed by the organizing company that staged a performance at the Istana Budaya.
Service provider companies must ensure that the staff on duty are Malaysian citizens, have no criminal record, are physically and mentally healthy, ethical and comply with the rules set by Istana Budaya.
The service provider company must provide complete information regarding the presentation represented.
The ticket service provider company must ensure that the Box Office Ticket Counter operates according to the date and time schedule set by the show organizing company.